Frequently asked questions

An online gallery for photographers. You upload a shoot, Galleria sorts it into chapters (for example Getting ready, Ceremony, Party), you pick a design and send your client one link where they can view and download the photos.

Sorting runs on our own photo engine, on our own servers. Your photos are not sent to any outside AI service and are never used to train anything. Sorting starts only when you press the sort button, and you can move, rename and reorder everything afterwards.

English, Armenian and Russian, both for you and for your clients. Chapter names made by the engine appear in the language the gallery is viewed in.

No. Clients open the link you send them. They don’t sign up and don’t install anything.

You create download codes in a gallery and give them to the people who may download, for example the couple. A code can allow web-size photos, full-size originals or both, and can have an expiry date and a limit on uses. Clients can download single photos, a chapter or the whole gallery as a ZIP file organised by chapters. Download codes are available from the Starter plan.

With a code that allows full size, yes: the exact files you uploaded, without recompression. Web-size downloads are smaller copies for phones and social media.

A prepared ZIP is kept for 30 days, then deleted automatically. The photos in the gallery stay; a new ZIP is prepared the next time someone asks for one.

3 GB of storage, automatic sorting and 5 gallery designs. Free galleries show a small “Made with Galleria” note. Paid plans add more storage, all 11 designs and download codes, and remove the note.

Payments are processed by Paddle.com, our reseller and Merchant of Record. Paddle handles the card payment, the invoice and the sales tax or VAT of your country. Your card details never reach our servers.

Yes, at any time from Plan & billing in your dashboard. If you cancel, your plan stays active until the end of the period you paid for and is not renewed. Refunds are explained in our Terms and Conditions.

They stay online on the Free plan. Galleries that use a design not included in the Free plan switch to the default design. If your photos take more space than the Free plan allows, you can’t upload more until you free up space or upgrade.

You can delete photos and galleries yourself at any time; the files are removed from storage. To delete your whole account, write to us and we will delete it with all its data.